Parkview MyChart connects you with your PPG primary care or specialty provider through scheduled video visits. Rather than going to your physician’s office, you can be treated for non-emergency medical conditions from the comfort of home. Your provider can even send any necessary prescriptions right to your pharmacy of choice.
For account support, e-mail us at [email protected], or you may call our MyChart Patient Support Line at 1-855-853-0001.
This service is only available if you have a PPG primary care or specialty provider.
Scheduled video visits are restricted to phone visits for patients age 14 – 17. For patients in this age group, call your provider’s office to schedule your visit. You will not need to complete the eCheck-In process. Your provider will call your directly at the time of your visit. Additional care options for this age group include Parkview OnDemand and scheduled video visits with Parkview provider.
Some appointments require a physical, hands-on assessment and may not qualify for a video visit. MyChart is not to be used for urgent healthcare needs. For medical emergencies, call 911 or go to emergency room.
You can talk with a provider by phone or video within the MyChart mobile app (preferred) or the secure web portal.
Video visits require a MyChart account, the use of a smartphone, tablet, or computer, an internet connection and a working camera and microphone.
We highly recommend using a smartphone for your video visit.
If you are using a computer, install and open the most current version of Google Chrome, Safari or Firefox before your video visit.
During your eCheck-In, select your preferred pharmacy. When your visit is complete, the provider can prescribe medically appropriate short-term medications for a wide range of conditions. Your prescription can then be sent electronically to your desired pharmacy.
Scheduled video visits are available during individual provider office hours. Call your provider’s office to ask about scheduling a video visit.
Insurance is now accepted for MyChart virtual visits. Co-payment will be based on your insurance coverage. For those without insurance, this service will be billed as an office visit.
Yes. Because our providers are licensed to practice medicine in Indiana and Ohio, this service is only available while you are in those states.
Parkview MyChart is free, available to all Parkview patients and accessible anytime, anywhere.
With Parkview MyChart, you can safely and securely manage your healthcare, communicate with your doctor's office, access care and more via the web or mobile app.
Access video tutorials, download resources and find answers to common questions about MyChart and its related services.