Your privacy is important to Parkview Health System, Inc., its hospitals, facilities, subsidiaries and affiliates (“Parkview Health”). This Privacy Policy describes the processing of Personal Information that is provided, collected, or shared on the sites, applications, or other platforms, including any Apps, that link to this Privacy Policy (collectively, the “Site”), or that is otherwise provided to, or collected by, Parkview Health in connection with the services it offers (the “Services”).
By accessing the Site, you acknowledge that you have read, understood, and agree to the practices as described in this Privacy Policy.
Parkview Health may modify this Privacy Policy at any time. All changes will be effective immediately upon posting to the Site. Material changes will be posted on the Site or otherwise communicated to you.
Depending on your relationship with Parkview Health, the Personal Information Parkview Health collects may constitute Protected Health Information (“PHI”) pursuant to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Under such circumstances, Parkview Health will treat your PHI in accordance with its HIPAA Notice of Privacy Practices, which is supplemented by this Privacy Policy.
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Personal Information Parkview Health may Collect
Parkview Health may collect a range of personal information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.- Contact Information: If you submit an inquiry, Parkview Health may collect your contact information. This may include your name, email address, demographic information, mailing address, and phone number.
- Account Username: If you create an account, Parkview Health will collect your contact information as well as information related to your account.
- Location Data: While navigating the Site your mobile device or browser may share your location data, both through WiFi and GPS. Parkview Health will collect this information based on the settings of your phone and browser.
In addition, the Parkview Health Mobile App uses location information for our analytics purposes, and to offer users features like the Home to Venue wayfinding service. This service allows the user to select their desired location within the hospital on a map, a check-in desk for example. The Parkview Health Mobile App uses a combination of outdoor navigation (Google Maps) and indoor navigation (our app), to provide driving directions to the hospital, and walking directions once onsite to prompt you to your requested destination. The transition from Google Maps navigation to our indoor navigation happens because the user crosses a geofence placed around the hospital. The Parkview Health Mobile App requests background location data to provide outdoor navigation services and foreground location data to provide indoor navigation for the Home to Venue service and our analytics purposes.If you request directions to a Parkview location from Parkview.com, your background location data will be disclosed to Google Maps when you are redirected to Google Maps. If you request directions to a Parkview location via the Parkview Health Mobile App, location data and other information (which may include, without limitation, IP address and device data) will be disclosed to a mapping application (such as Google Maps) depending upon your device settings and you will be redirected to such application. - Usage Information. When you use the Site, Parkview Health may automatically record information, including your Internet Protocol address (IP Address), browser type, referring URLs (e.g., the site you visited before coming to the Site), domain names associated with your internet service provider, information on your interaction with the Site, and other such information.
- Communication Information. Parkview Health may collect audio, electronic, or visual information, which includes any data in any files uploaded, emailed or otherwise provided by you; the contents of your communications with Parkview Health, whether via e-mail, social media, telephone or otherwise.
- Professional, Employment, and Education Information. If you are seeking employment with Parkview Health, we may collect information such as employment history and other relevant professional experience, including information contained in your resume, CV, cover letter, or job application, such as your education, qualifications, and/or professional memberships. We may also collect information from screenings, interviews, and other hiring-related assessments.
If you are a student or medical professional interested in Parkview Health’s Professional and Medical Education programs, we may collect information such as your employment history and other relevant professional experience, including information contained in your resume. - Donor Information. If you donate to Parkview Foundations or otherwise share information with Parkview Foundations, we may collect information such as your name, contact information, payment information, and other information that you provide.
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How Parkview Health Collects Your Personal Information
Parkview Health may collect your Personal Information in a variety of ways:- Parkview Health May Collect Your Personal Information Directly From You. For example, if you request information from Parkview Health.
- Parkview Health May Also Collect Personal Information From Third Parties. For example, Parkview Health may work with advertising networks, analytics providers, and search information providers, who may provide Parkview Health with Personal Information about you. In addition, if you are applying for a job with Parkview Health, Parkview Health may receive information about you from third parties such as service providers who provide Parkview Health with background checks or individuals who serve as your employment references.
- Through Online Tracking Technologies. Parkview Health and its service providers may use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect usage and browser information about how you use the Site. Parkview Health will process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of the Site, to enhance your experience through personalization, to help better understand the usage and features of the Site that you and other users are most interested in, and to measure the success of its marketing campaigns.
- Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Site may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.
- This Site does not respond to Do Not Track (“DNT”) signals sent by your browser at this time.
- Online Services. Personal Information is collected through online services either directly or through the Site.
- Your browser or device. Parkview Health may collect certain data through your browser or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, and internet browser type you are using. Parkview Health may use this data to ensure that the Site function properly.
- Cookies. Parkview Health collects certain data from cookies, which are pieces of data stored directly on the computer or mobile device that you are using. Cookies allow it to collect data such as browser type, time spent on the Site, pages visited, referring URL, language preferences, and other aggregated traffic data. Parkview Health uses the data for security purposes, to facilitate navigation, to display data more effectively, to collect statistical data, to personalize your experience and to recognize your computer to assist your use of the Site. Parkview Health also gathers statistical data about your usage to continually improve design and functionality, understand how they are used and assist Parkview Health with resolving questions.
- Analytics. Parkview Health collects data through Google Analytics as well as Parkview Health’s digital experience platform and may also use other third-parties which use cookies and technologies to collect and analyze data about use of the Site. These services collect data regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/technologies/partner-sites and opt out by downloading the Google Analytics opt out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
- Your IP Address. Parkview Health may collect your IP address, a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP address is identified and logged automatically in its server log files when a user accesses the Site, along with the time of the visit and the pages that were visited. Parkview Health uses IP addresses to calculate usage levels, diagnose server problems and administer the Site. Parkview Health also may derive your approximate location from your IP address.
- Aggregated Data. Parkview Health may aggregate data that it has collected, and this aggregated data will not personally identify you or any other user.
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How Parkview Health Uses Your Personal Information
To the extent permitted by applicable law, Parkview Health may use Personal Information to:- operate the Site and provide support to business functions;
- respond to inquiries;
- protect against criminal activity, claims and other liabilities;
- send you information about the company and promotions;
- respond to reviews, comments, or other feedback provided to us;
- support and personalize the Site and its advertising efforts;
- protect the security and integrity of the Site;
- provide customer support;
- the extent required for benchmarking, data analysis, audits, developing new products, enhancing the Site, facilitating product, software and applications development, improving the Site, conducting research, analysis, studies or surveys, identifying usage trends, as well as for other analytics purposes;
- meet contractual requirements;
- comply with applicable legal or regulatory requirements and policies;
- market, advertise, and provide the Site;
- communicate with you about goods and services according to your preferences. Parkview Health may use Personal Information to send you marketing communications and promotional offers, as well as periodic customer satisfaction, market research or quality assurance surveys; and
- the extent necessary or permitted for any other lawful purpose for which the Personal Information is collected or may be used.
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Sharing of Personal Information
To the extent permitted by applicable law, Parkview Health may share your Personal Information:- For Legal or Safety Reasons. For example, to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Parkview Health, or the public against harm.
- In the Case of a Merger or Sale. If and when Parkview Health is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, Personal Information may be transferred along with the business. Where legally required Parkview Health will give you prior notice and if you have a legal right to do so, an opportunity to object to this transfer.
- To Service providers. When Parkview Health hires a service provider to help operate the Site or its business, it may give access to Personal Information as necessary to perform services on its behalf. This may include service providers that operate the Site, send communications, or run promotions.
- To Business Partners. Parkview Health may share Personal Information with certain business partners as permitted by applicable law.
- As otherwise permitted by applicable law.
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How Parkview Health Protects Your Personal Information
Parkview Health uses commercially reasonable efforts to protect the confidentiality and security of Personal Information it processes. However, despite these efforts to store Personal Information in a secure operating environment, it cannot guarantee the security of Personal Information during its transmission or its storage on its systems. Further, while it attempts to ensure the integrity and security of Personal Information, it cannot guarantee that the security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information. -
How Long does Parkview Health Keep Your Personal Information
Parkview Health will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected, as outlined in this Privacy Policy, or any longer retention period required by law. -
International Use of the Site
The Site is hosted in the United States. If you are visiting the Site from outside of the United States, please note that by providing your Personal Information it is being transferred to, stored, collected, or processed in the United States. -
Children
Parkview Health does not knowingly collect or solicit any Personal Information from children under the age of 18. In the event that it learns that it has collected Personal Information from a child, it will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given Parkview Health their Personal Information, you can contact Parkview Health by using the information listed in Section 11 below. -
Links to Third-Party Websites
The Site may contain links to other websites. Parkview Health is not responsible for the privacy practices or the content of such websites. Parkview Health has no control over the use of such websites and you should exercise caution when deciding to disclose any Personal Information on those websites. You also agree and acknowledge that Parkview Health will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, services or resource or goods on or through any such site. Parkview Health encourages you to read the privacy statements on each website you visit. Parkview Health may also provide links to original articles written and maintained by third parties. These links are provided as a convenience and do not imply a claim of ownership in that content. -
Changes to this Privacy Notice
Please note that Parkview Health may modify or update this Privacy Notice from time to time, so please review it periodically. It may provide you with an updated Privacy Notice if material changes are made. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately upon posting to the Site. -
Contact Us
Privacy Officer
Parkview Health System
Corporate Counsel and Compliance Dept.
1450 Production Road
Fort Wayne, IN 46808
By phone: 260-373-5121