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Hospice Care

Compassionate, end-of-life care

At Parkview Hospice, we provide specialized healthcare to individuals who have terminal illnesses. Our team of compassionate, caring healthcare professionals develop a comprehensive care plan for each patient and offer the support and services they need in an inpatient or outpatient setting.

Because hospice care is designed to provide comfort and emotional support wherever a patient calls home, we care for those who are living at their personal residences, in a nursing or assisted living facility, or at the Supportive Care Unit (SCU) at Parkview Hospital Randallia. Although outpatient care is provided through regularly scheduled visits, hospice staff members are available 24/7 to assist if needed. Those who qualify for inpatient care at SCU receive the ongoing observation and management they require, while allowing family members and caregivers time to rest and recharge.

No matter the individual’s needs, Parkview Hospice provides the holistic, personalized care every patient deserves during the final stages of life. 

Please note that a physician order is required for Parkview hospice services. 

Contact hospice services

Call us at 260-373-9800 or 1-800-363-9977, Monday through Friday, 8 a.m. – 5 p.m. You can also reach out using our contact form.

Fill out our hospice services contact form
Your hospice care team

The staff at Parkview Hospice is dedicated to caring for each individual patient — developing a care plan that best meets their needs. The care team’s goal is to provide support that enables the patient to live comfortably in the end stages of life. Whether at home, in a nursing facility or at Parkview’s Supportive Care Unit, care is provided by:    

  • Personal physician: Directs and manages the care plan.
  • Hospice medical director: Supervises hospice team and participates in evaluating and developing the patient’s care plan. The director may assume care for patients who have no personal physician.
  • Registered nurse: Coordinates care, regularly monitors the patient’s progress, performs medical assessments, provides care that includes symptom and pain management, and instructs family members in patient care techniques. A hospice nurse is available 24 hours a day, seven days a week to respond to emergencies.
  • Home health aide: Assists patients with bathing, dressing and other needs.
  • Social worker: Assists family members with financial planning; coordinates community resources; provides social, emotional and bereavement support.
  • Chaplain: Offers spiritual, emotional and bereavement support for patient and caregivers.
  • Volunteers: Provide support for patient and caregivers by visiting them and assisting with, and performing, routine errands or tasks. Volunteers also record videos that share the patients’ life story, sew, knit and crochet items for patients, as well as assist staff.
  • Pharmacist: Assists the medical team with medication management required to control the patient’s pain and symptoms.
  • Massage therapist: Performs manipulation of soft tissue and applies pressure to selected points of the patient’s body as a way of alleviating pain.
  • Music therapist: Works individually with the patient and family members to provide instrumental or vocal music that provides an extra form of compassion during the ending stages of life.

Massage and music therapy are provided to patients due to the generosity to Parkview Home Health and Hospice through Parkview Foundations. Click here to learn more about how you can donate to help Home Health and Hospice patients.

Hospice admission

A referral is needed to begin receiving hospice services. Generally, a referral is made by the patient’s physician, hospital staff, long-term care/assisted-living facility staff member or other health provider. Referrals are also accepted if made by a family member, member of the clergy, friend or even the individual wishing to receive services. If you are referred for hospice services, a hospice nurse will assess your condition and discuss your medical, social, spiritual and personal needs.

Hospice inpatient care

For those needing medical intervention not feasible in a home setting, Parkview Hospice offers inpatient care at the Supportive Care Unit. Admitted individuals and their family members experience patient-centered end-of-life care in a calm, peaceful and intimate setting — allowing the patient to spend their last days surrounded by the ones they love. Here, you’ll find patient rooms with a private bath/shower, seating that provides sleeping accommodations for a family member to stay at the bedside, and two comfortable family lounge areas that offer a common place to come together outside of the patient’s room to interact, share meals and enjoy each other’s company. 

Parkview's Supportive Care Unit is located on the sixth floor of Parkview Hospital Randallia. Your family member will be transported by a medical team prepared to provide comfort and safety. You may park in visitor parking, available on Carew Street or in the lot on Randallia Drive (Entrance 1), west of the hospital. Valet parking is also conveniently available for you at either of these entrances.

Supportive Care Unit
Parkview Hospital Randallia
2200 Randallia Drive
6th Floor, South Hall, Main Hospital
Fort Wayne, IN 46805 

Hospice payment options and contact information

Medicare Part A, Medicaid or private insurance may be used for payment of service. For your convenience, trained Parkview Home Health & Hospice staff members verify insurance coverage and bill the provider, or assist with identifying financial resources that may be available. For more information or patient referral, call 260-373-9800 or 800-363-9977 during business hours, Monday through Friday 8 a.m. – 5 p.m.

Grief and bereavement services

Grief is a normal and natural response that we all experience in response to loss. If you have recently lost someone, bereavement services are available for more than 12 months after their passing.

Learn more about grief and bereavement services

Hospice volunteers

Volunteers play a vital role for persons who are nearing the end of life and for their family. Parkview Hospice offers opportunities to serve as volunteers in communities throughout northeast Indiana.

Learn more about becoming a hospice volunteer

Meet Our Team

photo of Lisa Lane, MD

Lisa Lane, MD

photo of Mycal Mansfield, MD

Mycal Mansfield, MD

photo of Mark Meyer, MD

Mark Meyer, MD

photo of Alexandra Ortiz, MD

Alexandra Ortiz, MD

photo of Janet Prendergast, DO

Janet Prendergast, DO

Accepting Newborn Appointments
photo of John Westhoff, NP

John Westhoff, NP