Anyone who has worked in, visited or been treated in a health-care setting, knows that it takes a lot of people to make these facilities run smoothly. From the well-kept grounds and buildings, to the compassionate voice on the other end of the line when you call, there are more than 16,000 individuals serving communities through their positions at Parkview.
Each role has a hand in keeping the wheels turning and providing exceptional service. Some of these positions are obvious – the nurses, techs and physicians. While others share their talents behind the scenes, like our schedulers, billing and marketing teams. It takes everyone. It is each of the 16,000 men and women, collectively, who make Parkview a place of hope and healing.
Meet Michael
Michael Gonzalez, a police and public safety dispatcher at Parkview Hospital Randalia, has always had a passion for ensuring the care and wellbeing of others. Inspired by his father’s experiences in the Navy, Michael joined and served in the Air Force as a heavy-duty aircraft mechanic stationed in England at RAF Mildenhall. His skills developed in the Air Force then led him to the role of respiratory protection program manager at the 122nd Fighter Wing in Fort Wayne, IN. As he was coming to the end of his contract with the National Guard, seeking full-time employment, he was presented with an opportunity to make a change in his career.
Joining Parkview
Michael found his way to Parkview by the recommendation of his mother-in-law, who is also a Parkview co-worker. Knowing that he had always wanted to be in a patient care-oriented setting, he embraced the transition and is happy where he ended up.
The police and public safety team operating 24 hours a day manage emergencies for the entire healthcare network, fielding between 150 to 200 service calls just during the day shift alone. Michael and his team work tirelessly responding to calls that range from an active emergency to obtaining items for a patient.
He said the most rewarding aspect of his job is the collaboration amongst not only his team but with individuals throughout the health system. “Being able to cooperate on different challenges that arise throughout the day that are ever-changing is a great satisfaction for me,” he said.
Discover teamwork in action!
Learn about the opportunities currently available at Parkview Health and connect with a recruiter today by visiting us here.
