Patient Navigation


Navigating your care

From diagnosis to recovery, you want someone on your team. That's where our patient navigators come in. We have a wealth of knowledge, decades of experience and a sincere empathy for people facing cancer. Our goal is to help you navigate your care for a better outcome.

Your patient navigators will work collaboratively with experienced social workers, nutritionists, case managers, physicians, nurses, technicians and hospital staff  – as well as other caregivers and outside agencies – to ensure quality of life for you and your family.

Watch Video

Meet one of our nurse navigators, Lynn Gerig, who can guide you on your cancer journey.

Patient navigators:

  • Assess patient needs to identify physical, emotional, spiritual, psychosocial, dietary and financial concerns

  • Provide education on the disease process, treatment options and the side effects of treatment

  • Answer general insurance questions

  • Assist with obtaining drugs prescribed by your physician

  • Connect you and your family with hospital and community resources specific to your needs

  • Assist with home needs such as home health or hospice care, extended-care facility placement and/or equipment and treatment needs

  • Help with transportation needs

  • Provide emotional support throughout the continuum
    of care

Patient navigators will link you to these and other resources:

  • Transportation assistance

  • Home health or hospice care

  • Medical equipment and supplies

  • Patient assistance programs for medications

  • Programs to assist with Medicaid and Social Security Disability applications

  • Support groups/counselors

  • Wigs/scarves/prosthetics

  • Dietary consultants

  • Alternate/complementary therapies

  • Cancer information

  • Homebound meals/nutritional supplements


 Meet our patient navigators

Lynn Gerig, RN, BSN, OCN, CBCN

Oncology Patient Navigator

Gail Keuneke, RN, BSN, CCM, HIA

Oncology Patient Navigator

You’re encouraged to contact them with questions and concerns at (260) 266-9100.


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